Webinar: Driving CX Through Design Thinking & Digital Transformation

We will share Three Client Examples to showcase our application of Design Thinking and Digital Transformation to drive CX.

Join Mohit Saxena, Head of India Business and Sachin Karweer, Business Head – HGS Interactive as they talk you through

  • Creating a Consultative Due Diligent Approach to understand your customers better
  • Use of Predictive Analytics to achieve data driven results
  • A social approach to CX

  • Design Thinking



  • Social Media



  • Analytics


Thursday 15/03/2018

1:00 PM IST

Speakers:

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Mohit Saxena
Head of Business India

Mohit has over 2 decades of experience managing and delivering exceptional customer experience.

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Sachin Karweer
Business Head, HGS Interactive

HGS Interactive is a Digital Solutions arm of Hinduja Group. Sachin pioneered the Digital Transformation of some of the leading brands like Berger, HSBC, The Park Group of Hotels etc.