Webinar: The State of Customer Experience Survey

Get a sneak peek into the results of the first ever “State of Customer Experience” survey. CANAM Research, together with HGS, surveyed close to 100 customer experience executives to find out what they’re prioritizing in 2018.

Find out how your competitors are:


  • Using outsourcing as a strategy



  • Using reporting and analytics



  • Measuring contact center effectiveness


Wednesday 2/7/2018

1:00 PM EST

Speakers:

Lauren Ziskie Bio Pic (updated).jpg

Lauren Kindzierski
VP of Solutions and Capabilities

  • Ranked 39 out of the Top 100 customer experience influencers in a report published by Onalytica
  • Over 10+ years incubating and implementing innovative marketing, social media, and customer experience solutions
  • Recognized by Crain’s Detroit Business as a member of the “Twenty in their 20′s”