Webinar: Top 10 CX Trends of 2018

From what’s new in artificial intelligence and automation to preparing for a virtual workforce, we’ll unpack the latest trends in customer experience to ensure you’re fully prepared to succeed in 2018.

Join HGS VP of Solutions and Capabilities, Lauren Kindzierski, as she shares the latest advances in:

  • Service Delivery

  • Channel Expansion

  • Analytics

Wednesday 1/10/2018

11:00 AM EST


Lauren Ziskie Bio Pic (updated).jpg

Lauren Kindzierski
VP of Solutions and Capabilities

  • Ranked 39 out of the Top 100 customer experience influencers in a report published by Onalytica
  • Over 10+ years incubating and implementing innovative marketing, social media, and customer experience solutions
  • Recognized by Crain’s Detroit Business as a member of the “Twenty in their 20′s”