White Paper

Do you have a 360-degree view of your customers?

If your customer interaction data is not unified across channels, you’re missing out on a critical competitive edge in today’s market. According to Bain research:

"Companies with the most advanced analytics capabilities are: 2x more likely to be in the top quartile of financial performance within their industries and 3x more likely to execute optimal strategic decisions"

HGS Client Analytics Platform

HGS brings the appropriate tools, practices, and methods to deliver actionable insights, with the expertise and bandwidth to drive transformational business impact. Our Client Analytics Platform (CAP) is an easy-toaccess, highly accurate, user-friendly analytics platform that enables HGS Digital to introduce higher-value data analytics services.

CAP provides our clients beautifully designed and highly configurable dashboard reporting with drill-down analytics capabilities via cloud-based platform access with no fee for base operational analytics, and additional fees for advanced analytics capabilities.