A Proven Track Record
Delivering award winning, world class service for over 40 years.
BPO FRONT & BACK OFFICE SERVICES
We got you covered.
Business Process Transformation Solutions
Designed to achieve business outcomes
Automation That Creates Frictionless Experiences
Get exactly what you need
When, where, and how you need it.
- 30+ languages and dialects
- Onshore, Nearshore or Offshore
- HGS has over 61 delivery centers across the globe
- Real-time engagement — 24/7/365 — nights, weekends, holidays
- Seamless Integration
- Using existing technology, help deploying new tools, or integrating systems to create a 360 Degree view of the customer and personalized experiences.
BUT DON’T TAKE OUR WORD FOR IT
Here is what industry analysts have to say….
“Nelson Hall ranked HGS a leader in the CX Services in Retail & CPG NEAT (NelsonHall Vendor Evaluation & Assessment Tool) for the CX Improvement Capability”
“HFS Research ranked HGS in the Top 3 for Voice of the Customer in a survey of more than 300”
“Frost & Sullivan awarded HGS with the best practices award for Social Media Customer Care”