REPORT

Count on a Star Performer!


Everest Group has recognized HGS as a Major Contender and Star Performer in the Everest Group PEAK Matrix® for Healthcare Payer Operations Assessment 2020. The Star Performer title relates to the service providers that demonstrate the most improvement in year-on-year performance over time.

Everest Group rated HGS high in:

  • Scope of services offered
  • Innovation and investments
  • Market adoption
  • Value delivered

About Everest Group’s PEAK Matrix®

Everest Group’s PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against their peers.

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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About HGS

A global leader in business process management (BPM) and optimizing the customer experience lifestyle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients.

Visit teamhgs.com to learn how HGS can help make your business more competitive.